1. Is Apex Bargains a UK-based business?
- Yes, Apex Bargains is proudly based in the United Kingdom.
2. How can I place an order on your store?
- Placing an order on Apex Bargains is easy! Simply browse our selection of products, add the items you want to your cart, and proceed to checkout. Follow the simple steps to provide your shipping information and payment details, and your order will be on its way.
3. What payment methods do you accept?
- We accept a variety of payment methods to make your shopping experience convenient, including credit cards, debit cards, and PayPal.
4. What shipping options are available?
- We offer several shipping options to cater to your needs:
- Free 48-Hour Shipping: Enjoy free shipping on all orders within the United Kingdom, with delivery to your doorstep within 48 hours from dispatch.
- 24-Hour Tracked Shipping (£4.99): For faster delivery and order tracking within the UK.
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International Shipping: We offer international shipping to various destinations. The rates are as follows:
- £9.95 for EU Countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
- £14.95 for International Countries: United Arab Emirates, Australia, Canada, Switzerland, Hong Kong SAR, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States.
5. What is the minimum purchase requirement for free delivery?
- We provide free delivery on all orders within the United Kingdom.
6. Do you offer international shipping to other countries?
- Yes, we offer international shipping to the specified countries listed above.
7. How do I initiate a return?
- To initiate a return, please contact our customer support team at info@apexbargains.com. Provide your order details and the reason for the return. Our team will guide you through the return process.
8. Is there a time limit for returns?
- Yes, we have a 28-day return policy. You have 28 days from the date of delivery to initiate a return for exchange or refund. Please ensure the item is in its original condition with all tags and labels intact.
9. Is Apex Bargains affiliated with any specific shipping company?
- We have partnered with Royal Mail, a trusted and reputable carrier, for UK shipping. For international orders, we use reliable carriers that offer efficient and secure delivery.
10. How quickly are orders processed and dispatched? - Your orders are our priority! We process and dispatch all orders within 24 hours of placement, except during weekends and public holidays.
11. Can I track my order? - Orders over £10 within the UK and all international orders are eligible for tracking. You can track these orders to stay updated on your delivery.
If you have any other questions or need further assistance, please don't hesitate to contact us at info@apexbargains.com. We are here to provide you with an exceptional shopping experience.